Cookies Policy
1. Introduction to Our Cookie Policy
Welcome to Melbet Mongolia. We are deeply committed to protecting your privacy, securing your digital footprint, and ensuring complete transparency regarding how we handle your personal and behavioral data. Melbet operates under a legitimate Curacao eGaming Licence (Number: 8048/JAZ2020-060) and provides premium wagering services. Our platform offers betting options for over 50 different sports—including those highly popular in Mongolia such as Judo, Freestyle Wrestling, Basketball, Horse Racing, and Football—alongside an extensive library of over 5,000 casino games.
To provide these sophisticated functionalities seamlessly, our platform relies on the utilization of cookies. Whether you are instantly loading your account funds using Mongolian Tögrög (MNT), keeping track of your language preferences (Mongolian or English), or navigating through live casino streams, cookies operate in the background to automate and optimize these processes. This comprehensive Cookie Policy has been specifically adapted for our user base in Mongolia. It explains the technological mechanisms we employ, the strict limitations we place on data access, and the absolute control you maintain over your personal privacy while engaging with our digital ecosystem.
2. Fundamental Definition: What Are Cookies?
Cookies are small, encrypted text files containing specific sequences of letters and numbers. When you access our digital services, with your explicit consent, a website writes these files into your web browser, which subsequently stores them on your local device—whether that is a mobile phone, tablet, or desktop computer. On subsequent visits, the site reads these files to recognize you and adjust its behavior accordingly.
It is fundamentally important to clarify the technological limits of these files. Cookies cannot execute malicious code, run as a program on your computer, or access files beyond the restricted area designated by your browser’s cookie folder. Furthermore, cookies cannot be used to independently access your device, hardware, or unauthorized information on your computer.
2.1 Classification by Lifespan
Based on their operational duration on a user’s device, we categorize cookies into two main structural types:
- Session-Based Cookies: These are highly temporary files intended for short-term use. They are allocated to your computer solely for the duration of your active visit. A session cookie helps you navigate our platform faster and securely holds authentication data. Crucially, this type of cookie is automatically deleted and completely erased the moment you close your browser tab.
- Persistent Cookies: These files remain active on your device after you leave the website, persisting until an operator manually deletes them or the file reaches its coded expiration date, which can range from days to years. They are instrumental in saving long-term preferences, such as your chosen interface language.
2.2 Classification by Origin
Cookies are also classified by the entity that generates them. First-party cookies are created directly by Melbet when you visit our domain, delivering core site content. Conversely, third-party cookies are created by external service providers—such as payment processing entities, analytics firms, or advertising networks—that generate integrated content hosted on our web pages.
3. Data Collection During the Registration Phase
The strategic deployment of cookies begins at the very first interaction: your registration. These specific cookies hold information collected directly during the registration process. By storing the information you fill into the registration fields, these cookies act as a unique identifier. This process allows us to reliably recognize you as a verified customer across different sessions and seamlessly provide the financial and betting services you require.
Beyond basic identification, we leverage this securely stored data to cultivate a deeper understanding of your online priorities, wishes, and platform preferences. Our ultimate objective is to continuously enhance your platform experience and present you with highly relevant, personalized offers.
4. Comprehensive Breakdown of Cookie Categories
Melbet Mongolia utilizes several distinct categories of browser cookies. Each category executes a specific function critical to the platform’s operation or the user’s comfort. The table below provides a clear overview of the exact storage durations applied to each category:
Cookie Categories & Exact Durations
| Category | Purpose | Exact Duration | Party | Can be disabled |
|---|---|---|---|---|
| Strictly Necessary | Authentication, security, session management, CSRF protection, accurate balance & open bets | Session only (until the browser is closed) | First-party | No |
| Functional | Language preference (MN/EN), odds format, timezone, sports favorites, live chat context | Up to 12 months | First-party | Yes |
| Analytical & Performance | Traffic analysis, page performance, user flow, drop-off points (anonymized) | Up to 24 months | First & Third | Yes |
| Targeting & Advertising | Personalized promotions based on interests (e.g. wrestling, basketball) | Up to 24 months | Third-party | Yes |
| Third-Party (Payments, Casino, Fraud) | Payment gateways (QPay, SocialPay, Visa, Mastercard), live casino streams, fraud detection | Varies by provider (typically session to 24 months) | Third-party | Partially |
4.1 Strictly Necessary Cookies
You cannot opt out of strictly necessary cookies—our site will critically fail to function without them. Their primary purpose is to enable a baseline level of security and operability. Every time you log in, a session cookie holds your authentication data, allowing you to transition between pages (e.g., viewing your bet slip, checking live odds, or visiting the live casino) without needing to authenticate repeatedly. If you manually remove this cookie mid-session, you will be automatically signed out.
These cookies are strictly limited to session only and are automatically deleted when you close your browser. They manage essential security protocols, track abnormal login behaviors to protect against fraudulent hijacking, and deploy CSRF (Cross-Site Request Forgery) tokens. Strictly necessary cookies never store marketing information and cannot be disabled via preference settings. They also ensure that your current balance and open bets remain completely accurate across all site visits.
4.2 Functional Cookies
Functional cookies are dedicated entirely to your browsing comfort. They remember the deliberate choices you make to create a hyper-personalized experience. For users in Mongolia, this includes remembering your interface language choice (Mongolian or English), your preferred odds format (decimal or fractional), your time zone settings, and sports category favorites. Once set, Melbet Mongolia remembers these choices, eliminating the need to continuously reconfigure the site.
These cookies are stored for up to 12 months. Additionally, functional cookies support complex platform features, such as live chat functionality. When you initiate a customer support conversation, these cookies retain the chat’s context; if the page accidentally refreshes, your conversation history remains intact. These cookies do not build advertising profiles; their sole mandate is personalized comfort.
4.3 Analytical and Performance Cookies
To perpetually improve our digital environment, we employ analytical cookies to rigorously monitor website traffic. These files track how users move around the site, identifying which pages generate the highest traffic, where user drop-offs occur, and calculating the exact duration visitors spend in specific sections.
These cookies are stored for up to 24 months. The data harvested is strictly aggregated and anonymized, rendering it impossible to trace back to an individual user. For example, if analytical data indicates a high volume of users in Mongolia are abandoning the deposit page at a specific juncture, our technical teams can investigate the anomaly and resolve the friction point. Tools such as Google Analytics process this data to ensure the platform remains fast, clean, and easily navigable.
4.4 Targeting and Advertising Cookies
Advertising cookies are utilized to track your interactions with promotional materials across Melbet and affiliated platforms. By analyzing which banners you clicked, which offers you investigated, and whether a deposit followed, we can serve you highly relevant, personalized content. For example, if your activity shows a strong preference for Mongolian wrestling or international basketball, targeting cookies ensure you see related promotions rather than generic advertisements.
These cookies are stored for up to 24 months. They are typically third-party cookies placed by advertising networks. Melbet strictly prohibits the sale of your personal data to advertisers. You retain absolute control over these cookies; disabling them does not restrict your platform access, but simply results in less tailored promotional content.
4.5 Third-Party Cookies
Melbet’s integrated ecosystem relies on external partners who deploy their own cookies. These partners include payment processing gateways (facilitating local Mongolian transfers via QPay, SocialPay, Visa, Mastercard, or e-wallets), live casino software suppliers, fraud detection services, and analytics providers. Because each third party operates under a distinct, independent privacy policy, Melbet does not wield direct control over these specific cookies. Live casino game streams heavily rely on third-party technical session cookies to maintain robust stream connections and accurately manage ongoing game states. Durations for third-party cookies generally range from session-only to a maximum of 24 months, depending on the provider.
5. Ring-Fenced Data: What Cookies Can and Cannot Access
To dispel common misconceptions, it is vital to explicitly define the access limitations of Melbet cookies.
Our cookies CAN access:
- Your secure session token, ensuring uninterrupted, safe logins
- Your browser type and version, guaranteeing optimal site rendering
- Your page visitation history and time durations, strictly for analytical improvement
- Your preferred language and geographical region settings, delivering a localized Mongolian experience
- Your referral source, which tracks the specific link that brought you to Melbet, ensuring you receive correct bonus attributions
Our cookies CANNOT access:
Under no circumstances can cookies read files stored on your computer’s hard drive. They cannot access external hardware such as your camera or microphone, and they possess zero access to your saved passwords. Furthermore, no personal financial information—such as bank account numbers, credit card details, or local digital wallet IDs—is ever stored within a cookie. All financial data is transmitted exclusively via encrypted, server-side connections.
6. Detailed Guide: Managing Your Cookie Preferences
Melbet grants Mongolian users comprehensive control over their cookie environment. The primary method of control is the built-in consent banner appearing during your first visit, which allows you to accept all, reject optional cookies, or customize categories. Alternatively, you can assert granular control directly through your web browser’s settings:
- Google Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data. Here, you can clear all cookies, block third-party trackers, or review specific cookies via the address bar’s padlock icon.
- Mozilla Firefox: Access Settings > Privacy & Security. Under the Enhanced Tracking Protection section, select ‘Custom’ mode to block specific cross-site tracking cookies while preserving essential functional files.
- Apple Safari (macOS & iOS): On a Mac, navigate to Safari > Preferences > Privacy and enable ‘Prevent Cross-Site Tracking’. On mobile (iOS), find this under Settings > Safari > Privacy & Security.
- Microsoft Edge: Go to Settings > Privacy, Search, and Services. Under Tracking Prevention, the ‘Balanced’ setting is recommended to block unvisited site trackers without breaking Melbet’s core functionalities.
- Opera: You can manage settings via the main privacy dashboard, similar to Chrome frameworks.
Private Browsing: If you utilize an “incognito” or “private browsing” session, you can browse without storing data locally long-term. Session cookies will function normally to allow betting, but all files will be automatically purged upon closing the window.
7. Data Security and User Rights in Mongolia
Protecting user data is our highest priority. Melbet deploys the Secure Sockets Layer (SSL) protocol to heavily encrypt all information transmitted between your browser and our servers. Session cookies are strictly configured as HTTP-Only and secure by default. This advanced configuration prevents malicious JavaScript from accessing cookie data, effectively neutralizing Cross-Site Scripting (XSS) attacks. Our dedicated security team continually audits these implementations to maintain a safe environment.
In accordance with the Law on Personal Data Protection of Mongolia (adopted 17 December 2021 and effective from 1 May 2022), users in Mongolia possess specific rights regarding cookie and personal data. Melbet’s data practices and the rights granted to users align strictly with the regulations outlined in this Mongolian law. You have the unalienable right to be fully informed about collected data, the right to access this data, the right to rectification, the right to erasure (deletion), and the right to withdraw your consent for optional cookies at any moment without facing restricted access to core betting functions. You may also formally request the deletion of personal data linked directly to your account in full compliance with the Law on Personal Data Protection.
8. Policy Updates and Contact Information
Melbet reserves the right to systematically update this Cookie Policy in response to evolving regulatory requirements in Mongolia, internal software upgrades, or third-party infrastructure changes. When significant updates occur, a new consent banner will notify you immediately upon your next visit. The “last modified” date at the bottom of this document reflects the most recent revision. By continuing to use Melbet’s services after a modification, it constitutes your consent to the modified terms.
If you require immediate assistance regarding your privacy settings or have complex questions regarding our tracking architecture, our dedicated support teams are available via the following channels:
- Live Chat: Accessible 24/7 directly through the Melbet platform interface for instantaneous responses.
- Email Support: You can reach our data protection officers via the official email provided in your account settings.
- Telephone: Contact our international support lines available for the Mongolian region.
For extensive details on broader data processing and your full legal rights, please consult our primary Privacy Policy document.
Last Modified: August 2026